| Best Imports customer
service representatives are
available to answer any
questions you may have during
normal business hours Monday
through Friday from 8:00 a.m. to
4:00 p.m. CST. Please call us
toll free at (800) 433-8950 at
our corporate office, a division
of Lee Medical International. |
| |
|
Online Contact Form |
| |
| Frequently Asked
Questions |
| |
| Can I make payment by
telephone? |
| To make payment by phone
using your VISA, Master Card,
Discover, American Express Card
or PayPal Debit Card call toll
free (800) 433-8950 during normal
business hours (Mon-Fri 8:00
a.m. - 4 p.m. CST). |
| |
| What payment methods do
you accept? |
| We accept Visa, MasterCard,
American Express and Discover
charge cards and debit cards. We
also accept payments by PayPal.
You may also mail in a money
order payable to: Best Imports.
Mailed in payments are only
available for shipping and
billing addresses located in the
contiguous United States. |
| |
| How will my order be
shipped? |
| All items will be shipped
via Fed-Ex Ground. We do not
ship to P.O., APO/FPO boxes. You
must provide a street address.
We do not ship to Alaska,
Hawaii, or Puerto Rico. Our
Free Shipping only applies to
the continental U.S.. If
you would like expedited
shipping please
contact us to make
arrangements and receive
shipping charge information. |
| |
| Do you ship to locations
outside of the US? |
| No we do not at this time. |
| |
| When will my order ship? |
| The estimated delivery time
is based on the seller's
handling time, the shipping
service selected, and when the
seller receives cleared payment.
In most cases, the estimated
delivery time will be 2-6 days
after payment has cleared. |
| |
| How do I track my order? |
| When your item ships, you
will receive an email with a
tracking link. You would simply
click that tracking link to get
an estimated delivery date.
No updates are available until
the tracking email is sent to
you. |
| |
| Is your website checkout
secure? |
| Yes, we use 128-bit
encryption on all customer
information transmitted during
checkout process. |
| |
| Do you charge sales tax
on purchases? |
| We only charge
sales tax for items shipped to:
LA (8.75%). |
| |
| What is your return
policy. |
|
Click here for details. |
| |
| If you need a question
answered and do not see the
answer above please use our
Contact Form or call toll
free (800)433-8950 during normal
business hours (Mon-Fri 8:00
a.m. - 4 p.m. CST). |
